Those Hidden Facebook Photos Are More Visible Than You Think

Have you been tagged in a photo that was either so unflattering or too embarrassing to allow on your Facebook page? Even if you’ve hidden the photos, they may still be out there. Learn how to find and hide these pieces of proof you’re not 100% spectacular. […]

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Beginner’s Guide to Twitter

With over 284 million active users, Twitter is not the social media site to ignore. Indeed, since 47% of a brand’s Twitter followers visit that company’s website, those that harness Twitter’s power will see an immediate spike in website traffic. Thus, Twitter is a must for promoting your business and website. But we all have […]

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How to Respond to Negative Reviews

When someone posts a poor review, you must respond. So, follow these steps toward better responding.   Prepare your mind:  First, calm yourself. If you’re emotions are high, if you feel angry, if you want to tell that customer “you’re wrong!” you need to relax before you review. We recommend using calm.com for 5-10 minutes. […]

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The right ways to request social media reviews.

Imagine you’re a server. A table at your restaurant is having a great time. They love you, give you compliments, know you by name. So you decide to pop the question. You approach the table. Four faces turn to you. “We’re looking for reviews on Yelp. I have a laptop in the back. Would you […]

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Kelsey